ServiceNow Practice

ServiceNow Consulting & Implementation

ITSM, ITOM, CMDB, ITAM, HRSD, CSM and SPM implementations, upgrades and platform optimization.

Noviqo's ServiceNow practice covers the full platform lifecycle — from first implementation through ongoing optimization. Our consultants configure, integrate and support ITSM, ITOM, CMDB, ITAM, HRSD, CSM and SPM so the platform actually reflects how your teams work, not the other way around.

ITSM ITOM CMDB/CSDM ITAM HRSD CSM SecOps IRM/GRC SPM FSM TSM WSD App Engine IntegrationHub Now Assist/AI
What's included

Service coverage

Platform implementation and configuration across ITSM, ITOM, CMDB, ITAM, HRSD, CSM and SPM

Health Scan reviews and upgrade planning to keep releases current and performant

Custom application development on the Now Platform

Third-party integrations (REST/SOAP, MID Server, identity and monitoring tools)

Managed services and resource augmentation for ongoing platform support

How we work

Our approach

1
Discover

Workshops to map current-state processes, pain points and platform maturity.

2
Design

Solution and data-model design aligned to ServiceNow best practice and your governance needs.

3
Build & Configure

Implementation, configuration and integration work, delivered in iterative sprints.

4
Run & Optimize

Hypercare, health scans and continuous optimization once you are live.

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